LEGAL

Information on this Internet site should not be regarded as a substitute for professional legal or financial advise.

Ronlyn Enterprises Pty. Ltd. & McGillivray Investments Pty. Ltd. trading as : ABSOLUTE MONEY TREE GROUP ABN 71 217 098 287 (AMTG) and its related entities responsible for maintaining this Internet site and its Directors, partners, officers and agents, believe that all information contained within this Internet web site is correct.

Any advice contained on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice on this website, we recommend that you consider whether it is appropriate for your circumstances. However no warranty is made as to the accuracy or reliability of the information contained herein and (AMTG) accepts no responsibility for the completeness or accuracy of any of the information contained on or accessed through this site and make no representations about its suitability for any particular purpose. Users should make their own judgments about those matters. To the extent permitted by law, AMTG excludes all liability for loss or damage arising from the use of, or reliance on, the information contained on or accessed through this website whether or not caused by any negligence on the part of AMTG or its agents.
You assume all risks associated with use of the website including, without limitation:

© Absolute Money Tree Group (AMTG)
The subject matter on and accessible from the AMTG web site is copyright. Apart from fair dealing permitted by the Copyright Act 1968, AMTG grants visitors to the site permission to download and display its copyright material only for private purposes. For reproduction or use of AMTG copyright material beyond such uses, permission must be sought directly from AMTG. If given, permission will be subject to the requirement that the copyright owner's name and interest in the material be acknowledged when the material is reproduced or quoted, in whole or in part.

Your use of this website may be logged for the purpose of security and usage monitoring.

Unauthorised use of this website could result in criminal prosecution.

Customer Dispute Resolution Process:
Absolute Money Tree Group (AMTG) prides itself on the high quality of professional and expert service that our consultants provide.
However, there may be an occasion where you may feel dissatisfied with the service provided. If this is the case, we are keen to hear of your grievance so that we may resolve the issue as soon as possible. The process is as follows: In the first instance, you should try to resolve the issue with our Consultant. This should be done in writing or email to ensure that you have a record of the initial complaint, but please note this can be done verbally. The Consultant will respond to you in writing, within 14 days of receiving your initial complaint.
If you are dissatisfied with the response from the Consultant, or feel uncomfortable making the complaint to them directly, you should contact AMTG’s Complaint Contact Person. The Complaint Contact Person (CCP) has substantial financial services industry experience to understand your complaint, and is a Partner of AMTG.
Their details are as below:

The Complaints Contact Person will request a statement from the Consultant in relation to their version of events. This will be required to be provided within 5 working days of the CCP receiving your complaint.
You will receive a response in writing within 30 days of contacting the CCP, advising you of the reasons for the outcome, and explaining what further action is open to you if you are unsatisfied with the response.
If you are not satisfied with the response to your complaint provided by the CCP, AMTG is a member of Credit Ombudsman Services Limited (COSL). This is an external independent dispute resolution process and their services are provided free of charge. Contact details are listed below:

You may also refer the matter to the Mortgage & Finance Association of Australia if you are not seeking monetary compensation.